Job at The Rookwood Pottery Co


Retail Associate

Full Time
Posted Mon, Jul 22

Education: Bachelor's Degree, High School Diploma or GED

Skills: Retail Sales Customer Service Sales Experience

Benefits: Paid Time Off

Reports to: Retail Manager - Kenwood Towne Center

Job Description:

Part of your responsibilities will be to aide in maintaining and developing store strategies to increase sales expand store traffic and optimize profitability. Meeting sales goals by training, motivating, mentoring and providing feedback to the team will help ensure these successes. You will oversee the showroom sales floor and assistant the store manager in the success of your store. Building a strong foundation, to achieve and exceed retail sales goals will be key in doing so. In taking pride in your store, high visual standards will be encouraged. The Retail Associate should exude professionalism and be well versed in all aspects of running a successful brick and mortar store, including providing excellent customer service. Working closely with the all retail team members to achieve but are not limited to, meeting sales expectations/goals, contributing Ideas and best practices, and maintaining/monitoring Inventory levels.


  • Ensure high levels of customer satisfaction through excellent sales service Welcomes customers by greeting them; offering them assistance.
  • Directs customers by escorting them to displays and counters; suggesting items. Advises customers by providing information on products.
  • Helps customer make selections by building customer confidence; offering suggestions and opinions. Maintain in-stock and presentable condition assigned areas
  • Actively seek out customers in store
  • Remain knowledgeable on products offered and discuss available options Processes payments by totaling purchases; processing checks, cash, and store or other credit cards.
  • Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.