Job at Casper

Contact:
N/A

Retail Sales Associate

Part Time
Posted Mon, Jul 8
Contact:
N/A

Looking for a job to get you out of bed?

Retail Associate:

As part of our Retail team, you will represent the Casper brand by providing best-in-class service to all of our guests. We view retail as an experience: one that is unique, personalized, and hospitality-driven. This space (and you!) will help carve the path for Casper’s offline footprint. Your role will be to help our guests feel right at home and discover the wonders of a good night’s sleep.

Nuts and Bolts:

This is an hourly role based in our Kenwood store. You must be available to work at minimum 3 days a week with weekend availability.

When you’re not catching zzz’s, this is what you’ll do

  • Provide exceptional service to every person that walks through our doors
  • Follow up with customers through clienteling and e-mail correspondence
  • Help Casper maintain a healthy sales pipeline by collecting guest contact information and inviting individuals to trial our products
  • Maintain the highest level of product knowledge and expertise
  • Maintain the visual integrity of the space
  • Create and process in-store sales
  • Process and receive inventory replenishments
  • Assist with setting up and executing community programs and events
  • Record and relay recurring customer feedback and insights to internal teams such as tech, marketing, design, and product in order to constantly improve the customer experience