Store Associate/Stylist at Express

Contact:
Hiring Manager
Phone number +1-513-891-8955

Job Opportunity at Express in Kenwood Towne Centre

Full Time
Posted Tue, Jul 27
Contact:
Hiring Manager
Phone number +1-513-891-8955

The Stylist creates memorable experiences for customers by applying and embodying a hospitality mindset and delivering a personalized approach to styling that helps to fulfill the Express brand purpose: Create Confidence & Inspire Self-Expression.

Key Responsibilities

  • Exemplify a hospitality mindset and deliver on all aspects of the Express Customer Experience Philosophy to create outstanding experiences for customers/clients
  • Support Style Squad interconnectedness and approach customer engagement with the thought that it is a ‘team sport’ by actively engaging with colleagues to deliver the very best customer experience
  • Encourage style squad members to gather and share new styling ideas
  • Approach styling thoughtfully, representing both the Express Design & Merchandising philosophy and each customer’s unique wardrobe needs
  • Maintain a clean and organized sales floor, checkout, fitting room, and stockroom
  • Assist with product launch changes according to standard operating procedures

Required Experience & Qualifications

  • High school or equivalent education
  • Up to two years’ experience, preferably in retail or hospitality
  • Willing and able to meet defined availability criteria including nights, weekends and non-business hours
  • Proficient in use of retail technology such as iPads and registers

Critical Skills & Attributes

  • Hospitality mindset with a genuine desire to create positive and memorable customer experiences
  • Excellent customer service skills and natural ability to interact comfortably with people
  • Desire to help the total Squad succeed
  • Strong verbal and written communication skills with an ability to adjust message delivery and tone to suit the audience