Retail Stock Associate at Express

Contact:
Laurel Mosley

Job Opportunity at Express in Kenwood Towne Centre

Seasonal
Posted Wed, Oct 26
Contact:
Laurel Mosley

KEY RESPONSIBILITIES
• Process fulfillment transactions quickly and accurately to ensure customer satisfaction
• Share information on product, promotions, and loyalty programs
• Assist with product launch changes according to company SOP
• Assist customers as needed on the sales floor with locating product and/or online orders
• Use the Express APP and MPOS and iPad devices proficieintly
• Assist in delivering a transformative customer experience leveraging the Customer Experience Philosophy
• Process shipping and receiving orders according to Express time and efficiency standards
• Replenish product as needed utilizing the MPOS Replen APP
• Process freight and sensors product
• Maintain a clean and organized stockroom to ensure safe and efficient merchandise processing from stockroom
to floor
• Execute product pricing and markdowns
• Provide check-out support to customers as needed


REQUIRED EXPERIENCE & QUALIFICATIONS
• Education: High school or equivalent
• Years of Experience: One to two years in a similar or relevant position
• Willing and able to meet defined availability criteria including nights, weekends and non-business hours
• Proficient in use of retail technology such as iPads and registers
• Meets physical requirements

CRITICAL SKILLS & ATTRIBUTES
• Hospitality mindset with a genuine desire to create positive and memorable customer experiences
• Previous retail experience preferred
• Customer service skills and ability to interact with customers
• Collaborative skills and ability to work well within a team